specialist

Business & Administration – Level 2 -

Objectives

To achieve a nationally recognised qualification in the industry sector.

Who is this course for?

This NVQ is aimed at people who work in an office environment whose job role may involve processing orders, clerical support, customer interaction and in some cases, dealing with financial transactions. It is available to anyone who is aged 19 – 65 and in employment. 

An NVQ is a practical, work-based qualification that is recognised by employers throughout the UK. An NVQ will enable employees to develop and improve their skills, allowing employers to prove competency in their workforce. NVQs can assist in recruitment and retention, increase productivity, demonstrate quality to potential clients and boost morale and motivation.

TDB Training has access to government funds which means in most cases we can deliver this training at no cost.

Unit content

The candidate is required to complete the four mandatory units, plus an agreed selection of the optional units.

  • Manage own performance in a business environment 
  • Improve own performance in a business environment
  • Work in a business environment
  • Communicate in a business environment
  • Solve business problems
  • Work with other people in a business environment
  • Contribute to running a project
  • Produce documents in a business environment
  • Prepare text from notes
  • Prepare text from notes using touch typing (40 wpm)
  • Prepare text from shorthand (60 wpm)
  • Prepare text from recorded audio instruction (40 wpm)
  • Design and produce documents in a business environment
  • Prepare text from notes using touch typing (60 wpm)
  • Prepare text from shorthand (80 wpm)

 

Course duration

16 – 20 Weeks